Visiting or Contacting the surgery

Portway Family Practice
Portway Lifestyle Centre,
Newbury Lane,
Oldbury,
B69 1HE
Opening Hours
Monday 8:00 am to 6:30 pm
Tuesday 8:00 am to 6:30 pm
Wednesday 8:00 am to 6:30 pm
Thursday 8:00 am to 6:30 pm
Friday 8:00 am to 6:30 pm
Saturday Closed
Sunday Closed

For general queries and non-urgent advice, please contact us by completing an online form. If you prefer to telephone us, please do this after 2 pm, where possible.

Travel Information

  • From Smethwick
    You can catch the 89 National Express Bus from Blue Gates, Stoney Lane direct to Newbury Lane.
  • From Tipton
    You can catch the 42 National Express Bus from Owen St to Dudley Bus station, then catch the 126 National Express Bus to Newbury Lane.
  • From Oldbury
    You can catch the 89 National Express Bus at Oldbury Interchange to Newbury Lane.
  • From West Bromwich
    You can catch the 289 National Express Bus from West Bromwich Bus Station direct to Newbury Lane.
  • From Rowley Regis
    You can catch the 89 National Express Bus from outside Barclays Bank on Birmingham Road direct to Newbury Lane.
  • From Wednesbury
    You can catch the metro to West Bromwich. Then catch the 289 National Express Bus from West Bromwich bus station direct to Newbury Lane.
  • From Dudley
    You can catch the 126 from Dudley Bus Station direct to the Birmingham Road at the bottom of Newbury Lane.

Accessibility

  • Disabled parking
  • Disabled WC
  • Hearing loop
  • Wheelchair access
  • Ground floor consulting rooms
  • Interpreting services available

Out of Hours

Non-urgent advice: When We Are Closed

Outside of our normal hours if you require medical help call 111. You can contact them Monday to Friday between 18:30 – 08:00 and at weekends and bank holidays.

You should use the NHS 111 service if:
– You need medical help fast, but its not a 999 emergency;
– You think you need to go to A&E or another NHS urgent care service;
– You don’t know who to call for medical help or you don’t have a GP to call; or
– You require health information or reissuance about what to do next.

For less urgent health needs, you should still contact your GP or local pharmacist in the usual way.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Non-urgent advice: If you need to seek medical treatment then you can also attend

Russells Hall Hospital – Urgent Care Centre
Pensnett Road, Dudle,y DY1 2HQ.
Telephone: 01384 456 111

NHS Black Country ICB (INTEGRATED CARE BOARD) is responsible for buying and monitoring healthcare services on behalf of all patients in Dudley, Sandwell, Walsall and Wolverhampton.   

NHS Black Country ICB,
Civic Centre,
St Peters Square,
Wolverhampton,
WV1 1SH   
blackcountry.icb.nhs.uk/contact-us  

Non-Urgent and Emergency Care

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.