Black Country Hub Extended Access Service

If you have a life-threatening emergency then please dial 999, If you have any medical emergencies whilst the surgery is closed then please call 111 for assistance.

  • Extended Access Address: Portway Family Practice, Portway Lifestyle Centre, Newbury Lane, Oldbury, B69 1HE

Portway Family Practice has collaborated with 11 other local GP surgeries to become the new Black Country GP Hub which is based at Portway Family Practice, Newbury Lane, Oldbury. B69 1HE.

This service will be offered to ALL patients registered at the 12 practices and NOT just our patients at Portway Family Practice.

Patients will be able to pre book an appointment within this service via the reception team at Portway Family Practice during normal surgery hours. Appointments will be available for the Doctor, Practice Nurse, Health Care Assistant as well as Clinical Pharmacists, Social Prescribers, first contact Physiotherapist and ANPs. Appointments are pre-book only.

All 12 practices provide staff to help with the running of the extended access service, so don’t be surprised if you don’t see Portway Family Practice members of staff when you visit the surgery.

Opening Hours

Monday – Friday6:30pm – 8:00pm
Saturday9:00am – 5:00pm

Polite reminder

Please note staff at the extended access will not be able to deal with repeat prescriptions, queries, test results, sick notes and private requests. You will need to contact the surgery during normal hours regarding them.

If you have any questions please do not hesitate to ask a member of staff as they will be happy to help.

I would like to take this opportunity to thank all of our patients for their continued support.