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Please note from Friday 23rd November 2018 Portway Family Practice have had new phone lines installed.  We ask that all patients call 0121 612 3424 as the old phone query line 0121 612 3426 is no longer in use.

The new phone line will have multiple options, please ensure you select the right option to help with the smooth running of answering the telephone.

Option 1: Book/Cancel appointments

Option 2: Home Visit (request before 10:30am if possible)

Option 2: Test Results (between 10:30am-12:00noon and 15:00pm-18:00pm)

Option 3: Prescription Queries (after 10:30am)

Option 4: Secretaries- between 9:00am – 12:30noon

Option 5: All other queries -after 10:30am

If you call out of the requested times above, you may be asked to ring back during the correct time.

Flu Clinic's Now Available

Please call 0121 612 3424 to book your appointment.

Are you a carer or work for an organisation in Health & Social Care? If so then please contact us to see if we can book you in for your Flu Immunisation.

The flu immunisation is now available for Health and Social care staff. This includes:

    •     Registered domiciliary care provider

    •     Health and care staff employed by a voluntary managed hospice provider

    •     Directly involved in the care of vulnerable patients/clients

    •     At increased risk from exposure to influenza

Vulnerable means patients or clients in a clinical risk group or aged 65 years and over.

(Site updated 09/01/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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