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Portway Lifestyle CentreNewbury LaneOldbury, B69 1HETel: 0121 612 3424
Portway Family Practice is open as normal.
Unfortunately due to an increase of verbal abuse and threats of physical violence towards staff, the Surgery doors operate on an intercom system allowing us to control access.
08:00 - 18:30
Outside of our normal hours if you require medical help call 111. You can contact them Monday to Friday between 18:30 - 08:00 and at weekends and bank holidays.
You should use the NHS 111 service if:
For less urgent health needs, you should still contact your GP or local pharmacist in the ususal way.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
The Black Country Hub Extended Hours Service
Please note, from the 1st August 2019 The Black Country Hub will be based across 2 sites, Portway Family Practice and Neptune Health Park.
Please see below the opening times and days for each site.
Monday/Wednesday/Friday - 6:30pm - 8:00pm (Portway)
Tuesday/Thursday - 6:30pm - 8:00pm (BCFP, Neptune Health Park)
Saturday 8:00am - 12:30pm (BCFP, Neptune Health Park)
Sunday 8:00am - 12:30pm (Portway)
The telephone number will remain the same 0121 612 3429, patients can call the hub during the above opening times.
The Black Country Hub Site Addresses:
Portway Family Practice
Portway Lifestyle Centre
Black Country Family Practice
Neptune Health Park
Sedgley Road West
Portway Family Practice is now closed over the Christmas period from Friday 25th December – Monday 28th December.
If you have a life-threatening emergency, then please hang up and dial 999.
If you have a medical condition that cannot wait until your surgery re-opens on Tuesday 29th December, you may call the extended hours on 0121 612 3429 for a telephone consultation on the following days and times:
Thursday 24th December 6:30 – 8:00pm
Friday 25th December: 8:00am – 11:00am
Saturday 26th and Sunday 27th December: 8:00am – 12:30pm
Monday 28th December: 8:00 – 11:00am
At all other times please hang up and call NHS 111.
The surgery will re-open on Tuesday 29th December at 8:00am