Please note from Friday 23rd November 2018 Portway Family Practice have had new phone lines installed. We ask that all patients call 0121 612 3424 as the old phone query line 0121 612 3426 is no longer in use.
The new phone line will have multiple options, please ensure you select the right option to help with the smooth running of answering the telephone.
Option 1: Book/Cancel appointments
Option 2: Home Visit (request before 10:30am if possible)
Option 2: Test Results (between 10:30am-12:00noon and 15:00pm-18:00pm)
Option 3: Prescription Queries (after 10:30am)
Option 4: Secretaries- between 9:00am – 12:30noon
Option 5: All other queries -after 10:30am
If you call out of the requested times above, you may be asked to ring back during the correct time.